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Privacy Policy

This Privacy Policy is an electronic record in the form of an electronic contract as per the provisions of the Information Technology Act, 2000, and its applicable rules, as amended from time to time. This electronic record does not require any physical, electronic, or digital signature.

1. User Information

To access certain features or services on our Website, you may be required to provide personal information, including but not limited to:

  • Name
  • Email address
  • Gender
  • Age
  • PIN code
  • Payment details (credit/debit card information)
  • Medical records and history
  • Sexual orientation
  • Password
  • Occupation, interests, or other relevant details
  • GPS location details

2. Cookies

To enhance user experience, the Website may use cookies or similar technologies to collect non-personal information. Cookies assign a unique identifier to your device but do not contain any personally identifiable information unless provided voluntarily by you.

3. Google Analytics

The Website uses Google Analytics to analyze user behavior. Google Analytics employs cookies to gather data about your Website usage, which may be transferred to and stored on Google servers.

4. Google AdWords Conversion Tracking and Remarketing

The Website employs Google AdWords Conversion Tracking and Remarketing services. These tools use cookies to log user activities and provide targeted advertisements based on prior interactions with the Website.

5. Information Sharing

  • To comply with legal obligations, court orders, or requests by government authorities.
  • To prevent or investigate potential cyber incidents or fraudulent activities.
  • Within our group companies or with employees and officers to process information on our behalf, subject to strict confidentiality agreements.

6. Children's Privacy

We do not knowingly collect personal information from children. If you believe your child has provided personal information on the Website without your consent, please contact us immediately.

7. Third-Party Links

The Website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites.

8. Information Security

We employ robust security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

9. Consent for Diagnostic Testing

Certain diagnostic tests, including but not limited to HIV (Human Immunodeficiency Virus) and HBV (Hepatitis B Virus) testing, require explicit informed consent as per applicable laws and regulations.

10. Policy Updates

The Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.

11. User Account Deletion

Users have the right to request the deletion of their accounts at any time. Upon deletion, personal data and diagnostic history will be erased in accordance with applicable laws.

12. Grievance Redressal Mechanism

For complaints, concerns, or queries regarding this Privacy Policy or any data protection matters, please contact us at customersupport@yodadiagnostics.com